MP3 Playback Network Monitoring Signal TowerNH-FV Series
Display the status of the call center
By linking the call center system with either socket communication or SNMP, status can be indicated via visual, audible and email notification.
- There are periods where callers experience unusually long call wait times due to call volume spikes, unusually long calls or insufficient operator resources at the call centers.
- By indicating operator's call status with the NH-FV, administrators are able to monitor the situation remotely and in real-time, allowing them to route calls to another call center, mitigating long wait times for multiple call center locations.
- Call center system
- PATLITE NH-FV Series